GenZ Town ships orders to eligible delivery locations shown at checkout.
Free shipping
Orders with a total value of ₹299 or more qualify for free shipping, subject to the applicable shipping zone and rate at checkout.
Shipping charges
Orders below ₹299 may have a shipping charge. The available delivery options and final shipping charge are shown at checkout before payment.
Processing and delivery
Orders are processed after payment or order confirmation. Delivery time can vary by location, product availability, courier service, and circumstances outside our control.
Address and delivery issues
Please provide a complete and accurate delivery address and phone number. If a package is delayed, damaged, or cannot be delivered, contact GenZ Town with your order number so we can review it.
Contact
For shipping questions, please contact GenZ Town through the contact details provided on the store.