What products do you offer?
Ans: We specialize in high-quality, durable, and stylish tumblers. Our collection includes double-walled insulated travel mugs and aesthetic drinkware designed to keep your beverages perfectly hot or cold for hours.
How long does delivery take?
Ans: Standard delivery typically takes 3 to 7 business days, depending on your location within India. Once your order is dispatched, you will receive a tracking link to monitor your shipment.
What is your return policy?
Ans: We offer a 5-day return policy for unused items in their original packaging. If your tumbler arrives damaged or defective, please contact our support team within 48 hours of delivery for a replacement or refund.
How can I contact you?
Ans: You can reach our customer support team via email at itsgenztown@gmail.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.